Shipping Policy
At Monkeez, we strive to provide our customers with a seamless and efficient shipping experience. We understand that getting your orders delivered promptly is crucial, and we're committed to making that happen.
Delivery Time
Our standard delivery times are as follows:
- Karachi: 2-4 working days
- Out of City: 4-8 working days
Please note that these delivery times are estimates and may vary due to unforeseen circumstances.
Shipping Charges
Our standard shipping charges are as follows:
- Delivery Charges: Rs 250
However, we're happy to offer free delivery on orders above Rs 6000. This offer is applicable on all products and categories.
Free Delivery Policy
To qualify for free delivery, your order must meet the following criteria:
- The order value must be above Rs 6000.
- The order must be shipped to a single address.
- The order must not contain any items that are on pre-order or backorder.
Tracking Your Order
Once your order is shipped, you will receive an email with tracking information. You can use this information to track the status of your order.
Delivery Attempt
Our courier partners will make a maximum of two delivery attempts. If the delivery is unsuccessful, the order will be returned to our warehouse, and you will be contacted to arrange for re-delivery.
Undeliverable Addresses
If the address provided is incorrect or incomplete, the order will be returned to our warehouse, and you will be contacted to provide a corrected address.
By shopping at Monkeez, you acknowledge that you have read, understood, and agreed to our Shipping Policy.
If you have any questions or concerns, please don't hesitate to contact us at 03282355338 . We provide free shipping for orders valued above PKR 6000/- in Pakistan.